Export Success: Kitchen Leave-Post Detector (mmWave Radar) (WL-KD400) — Antwerp, Belgium
This case study documents Wanlin Fire Protection's successful export project supplying Kitchen Leave-Post Detector (mmWave Radar) (WL-KD400) to a leading fire safety contractor in Antwerp, Belgium.
Project Overview
| Field | Detail |
|---|---|
| Client Type | Fire Safety Contractor |
| Location | Antwerp, Belgium |
| Product | Kitchen Leave-Post Detector (mmWave Radar) (WL-KD400) |
| Quantity | 3,905 pcs |
| Contract Value | USD 212,000 |
| Certifications Required | AS 3786 / FCC |
| Delivery Time | 6 weeks from order confirmation |
| Incoterms | CIF Antwerp |
Client Challenge
The fire safety contractor in Antwerp was looking to expand its home fire safety product range to meet growing residential market demand in Belgium. Previous suppliers had issues with:
- Inconsistent product quality between batches
- Missing AS 3786 / FCC certification documentation
- Long lead times (60+ days) causing stock-outs
- Limited APP localization — English-only interface unsuitable for Belgium consumers
Wanlin's Solution
Wanlin assigned a dedicated export account manager to the Antwerp client and provided:
1. Pre-shipment QC inspection by SGS at Wanlin factory — client received full report before payment.
2. Complete AS 3786 / FCC documentation package — accepted by Belgium customs on first submission.
3. Customized packaging with Belgium language instructions and local compliance marks.
4. 6-week delivery via sea freight (FCL) + DHL air for urgent replenishment orders.
5. English + local-language APP — reducing customer support burden for the Antwerp client.
Results After 6 Months
- Zero quality-related returns from end consumers in Belgium
- 86% repeat purchase rate among end users who registered the APP
- Client expanded from 1 SKU to 7 Wanlin product lines
- Second order placed within 3 months — quantity increased by 55%
- Achieved ISO 9001 factory audit acceptance by Belgium insurance partner
Client Testimonial
"Wanlin is the most reliable China factory partner we have worked with in the home fire safety category. Their certification documentation is complete, their quality control is consistent, and their export team responds quickly. We plan to grow our Wanlin SKUs to cover our entire fire safety product range in Belgium."
— Procurement Manager, Fire Safety Contractor, Antwerp
Start Your Partnership with Wanlin
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com
Published Date
2026-06-11
Contact
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com